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Comparison

ServiceMonster vs The Customer Factor pricing (2026)

ServiceMonster starts at $99.99 a month and The Customer Factor at $44.95. Both figures were read from the two companies' own pricing pages on September 16, 2026.

The ServiceMonster homepage
The ServiceMonster homepage on September 16, 2026. Visit ServiceMonster
The The Customer Factor homepage
The The Customer Factor homepage on September 16, 2026. Visit The Customer Factor

Side by side

Price both for your crew

Every line is a figure one of the two publishes, or the words not published.

Starts at
ServiceMonster$99.99 a month
The Customer Factor$44.95 a month
A crew of 5 pays
ServiceMonster$199.99 a month
The Customer Factor$44.95 a month
Plans published
ServiceMonsterBasic, Grow, Premier
The Customer FactorThe Customer Factor
Entry plan seats
ServiceMonster1 user
The Customer FactorUnlimited
Free trial
ServiceMonster14 days, no card
The Customer FactorNot stated. The page says risk-free for 30 days.
Card rate
ServiceMonsterNot named on its pricing page
The Customer FactorNot named on its pricing page
Bank transfer
ServiceMonsterNot published
The Customer FactorNot published
Priced by
ServiceMonsterFlat, seats included
The Customer FactorFlat, seats included
Crew size
ServiceMonstercrews of 1 and up
The Customer Factorcrews of 1 and up
Trades named
ServiceMonsterCarpet cleaning, Cleaning, Pressure washing, Window cleaning
The Customer FactorWindow cleaning, Cleaning, Carpet cleaning, Pressure washing

Every ServiceMonster plan

All ServiceMonster pricing

  • Basic

    1 user licence

    Billed monthly
    $99.99 a month
    Billed annually
    $79.99 a month
    Seats included
    1 user
    One more costs
    Not published

  • Grow

    5 user licences, then $15 a month each

    Billed monthly
    $199.99 a month
    Billed annually
    $149.99 a month
    Seats included
    5 users
    One more costs
    $15 a seat

  • Premier

    10 user licences, then $25 a month each

    Billed monthly
    $279.99 a month
    Billed annually
    $229.99 a month
    Seats included
    10 users
    One more costs
    $25 a seat

Every The Customer Factor plan

All The Customer Factor pricing

  • The Customer Factor

    Unlimited employees and subusers, $449.50 for the year

    Billed monthly
    $44.95 a month
    Billed annually
    $449.50 a year
    Seats included
    Unlimited
    One more costs
    Not published

What the prices do not tell you

ServiceMonster
Every plan needs an annual commitment whether it is paid monthly or yearly, so there is no month to month option. The page still carries a New Year offer of $300 off Premier for January 2024, long expired, and nothing here reflects it.
The Customer Factor
One plan at $44.95 a month or $449.50 a year, two months free, with no contract and no setup fee. The page says it will move to three tiers soon. The price is drawn as an image, so it was read in a browser.

Where the numbers came from

Every figure above was read from ServiceMonster and The Customer Factor on their own pricing pages on September 16, 2026. Nothing here ranks the two, because the ranking would be ours and you could not check it. These prices change, so check the current number with both before you buy.

Full pricing for ServiceMonster and The Customer Factor. To put your own crew size, add-ons and what you take on cards against both, open the true cost calculator with the two already side by side. To start from your trade and crew size instead of from these two, open the picker with ServiceMonster pinned, and it will say whether ServiceMonster makes the list for your answers.