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Comparison

Connecteam vs The Customer Factor pricing (2026)

Connecteam starts at $0 a month and The Customer Factor at $44.95. Every figure below was read from the two companies' own pricing pages on September 6 and 16, 2026.

The Connecteam homepage
The Connecteam homepage on September 6, 2026. Visit Connecteam
The The Customer Factor homepage
The The Customer Factor homepage on September 16, 2026. Visit The Customer Factor

Side by side

Price both for your crew

Every line is a figure one of the two publishes, or the words not published.

Starts at
ConnecteamFree
The Customer Factor$44.95 a month
A crew of 5 pays
ConnecteamFree
The Customer Factor$44.95 a month
Plans published
ConnecteamSmall Business, Basic, Advanced, Expert
The Customer FactorThe Customer Factor
Entry plan seats
Connecteam10 users
The Customer FactorUnlimited
Free trial
Connecteam14 days, no card
The Customer FactorNot stated. The page says risk-free for 30 days.
Card rate
ConnecteamNot named on its pricing page
The Customer FactorNot named on its pricing page
Bank transfer
ConnecteamNot published
The Customer FactorNot published
Priced by
ConnecteamFlat, seats included
The Customer FactorFlat, seats included
Crew size
Connecteamcrews of 1 and up
The Customer Factorcrews of 1 and up
Trades named
ConnecteamCleaning, Construction, Landscaping, Junk removal
The Customer FactorWindow cleaning, Cleaning, Carpet cleaning, Pressure washing

Every Connecteam plan

All Connecteam pricing

  • Small Business

    Free for life, up to 10 users

    Billed monthly
    Free
    Billed annually
    Not published
    Seats included
    10 users
    One more costs
    Not published

  • Basic

    First 30 users, then $1 each

    Billed monthly
    $35 a month
    Billed annually
    $29 a month
    Seats included
    30 users
    One more costs
    $1 a seat

  • Advanced

    First 30 users, then $3 each

    Billed monthly
    $59 a month
    Billed annually
    $49 a month
    Seats included
    30 users
    One more costs
    $3 a seat

  • Expert

    First 30 users, then $5 each

    Billed monthly
    $119 a month
    Billed annually
    $99 a month
    Seats included
    30 users
    One more costs
    $5 a seat

Every The Customer Factor plan

All The Customer Factor pricing

  • The Customer Factor

    Unlimited employees and subusers, $449.50 for the year

    Billed monthly
    $44.95 a month
    Billed annually
    $449.50 a year
    Seats included
    Unlimited
    One more costs
    Not published

What the prices do not tell you

Connecteam
These are the Operations hub prices. Connecteam sells three hubs and the other two are priced separately, so a business that wants scheduling and chat pays twice. It does not quote or invoice, so it sits alongside one of the others rather than instead of it. The yearly toggle says save 18%, and the yearly Operations hub prices ($29, $49 and $99 for the first 30 users) were unchanged in Chrome on 2026-09-29; the page's cookie prompt offered no decline, so it was left unanswered and the monthly view was not re-read in the browser.
The Customer Factor
One plan at $44.95 a month or $449.50 a year, two months free, with no contract and no setup fee. The page says it will move to three tiers soon. The price is drawn as an image, so it was read in a browser.

Other comparisons

Connecteam against

The Customer Factor against

Where the numbers came from

Every figure above was read from Connecteam and The Customer Factor on their own pricing pages on September 6 and 16, 2026. Nothing here ranks the two, because the ranking would be ours and you could not check it. These prices change, so check the current number with both before you buy.

Full pricing for Connecteam and The Customer Factor. To put your own crew size, add-ons and what you take on cards against both, open the true cost calculator with the two already side by side. To start from your trade and crew size instead of from these two, open the picker with Connecteam pinned, and it will say whether Connecteam makes the list for your answers.