Comparison
GorillaDesk vs The Customer Factor pricing (2026)
GorillaDesk starts at $49 a month and The Customer Factor at $44.95. Every figure below was read from the two companies' own pricing pages on September 16 and 29, 2026.


Side by side
Price both for your crew- Starts at
- GorillaDesk$49 a month
- The Customer Factor$44.95 a month
- A crew of 5 pays
- GorillaDesk$49 a month
- The Customer Factor$44.95 a month
- Plans published
- GorillaDeskBasic, Pro, Growth
- The Customer FactorThe Customer Factor
- Entry plan seats
- GorillaDeskUnlimited
- The Customer FactorUnlimited
- Free trial
- GorillaDeskFree trial, length not published
- The Customer FactorNot stated. The page says risk-free for 30 days.
- Card rate
- GorillaDeskNot published
- The Customer FactorNot named on its pricing page
- Bank transfer
- GorillaDeskNot published
- The Customer FactorNot published
- Priced by
- GorillaDeskPer route
- The Customer FactorFlat, seats included
- Crew size
- GorillaDesk1 to 10 people
- The Customer Factorcrews of 1 and up
- Trades named
- GorillaDeskPest control, Lawn care, Pool, Cleaning, Pressure washing
- The Customer FactorWindow cleaning, Cleaning, Carpet cleaning, Pressure washing
Every GorillaDesk plan
All GorillaDesk pricingBasic
1 route, unlimited admin users
- $49 a month
- $539 a year
- Unlimited
- Not published
Pro
1 route, unlimited admin users, plus online booking and a customer portal
- $99 a month
- $1,089 a year
- Unlimited
- Not published
Growth
1 route, unlimited admin users, plus map measuring and drive time
- $149 a month
- $1,639 a year
- Unlimited
- Not published
Every The Customer Factor plan
All The Customer Factor pricingThe Customer Factor
Unlimited employees and subusers, $449.50 for the year
- $44.95 a month
- $449.50 a year
- Unlimited
- Not published
What the prices do not tell you
- GorillaDesk
- A route is one schedule, so two techs riding separately is two routes and two subscriptions. Two riding together is one. Annual billing is offered as a yearly total: $539, $1,089 and $1,639. The pricing page says there are no setup fees or contracts and that data migration is free, and names no discount percentage for yearly billing. Text credits come in packs ($50 for 1,000, $100 for 2,500, $200 for 8,000), which the fee list has no unit for. No card rate is published: payments run through Stripe or Square. Plan prices re-read in Chrome on 2026-09-29 on both toggles and unchanged.
- The Customer Factor
- One plan at $44.95 a month or $449.50 a year, two months free, with no contract and no setup fee. The page says it will move to three tiers soon. The price is drawn as an image, so it was read in a browser.
Other comparisons
GorillaDesk against
- GorillaDesk compared with Service Autopilot
- GorillaDesk compared with Markate
- GorillaDesk compared with Skimmer
- GorillaDesk compared with BookingKoala
- GorillaDesk compared with Fieldwork
- GorillaDesk compared with Service Fusion
- GorillaDesk compared with Jobber
- GorillaDesk compared with QuoteIQ
- GorillaDesk compared with ServiceM8
- GorillaDesk compared with Housecall Pro
- GorillaDesk compared with NiceJob
- GorillaDesk compared with RazorSync
- GorillaDesk compared with Thryv
- GorillaDesk compared with Arborgold
- GorillaDesk compared with ResponsiBid
- GorillaDesk compared with Connecteam
The Customer Factor against
- The Customer Factor compared with ResponsiBid
- The Customer Factor compared with ServiceMonster
- The Customer Factor compared with Service Fusion
- The Customer Factor compared with Jobber
- The Customer Factor compared with QuoteIQ
- The Customer Factor compared with Markate
- The Customer Factor compared with Housecall Pro
- The Customer Factor compared with NiceJob
- The Customer Factor compared with Thryv
- The Customer Factor compared with Service Autopilot
- The Customer Factor compared with Connecteam
Where the numbers came from
Every figure above was read from GorillaDesk and The Customer Factor on their own pricing pages on September 16 and 29, 2026. Nothing here ranks the two, because the ranking would be ours and you could not check it. These prices change, so check the current number with both before you buy.
Full pricing for GorillaDesk and The Customer Factor. To put your own crew size, add-ons and what you take on cards against both, open the true cost calculator with the two already side by side. To start from your trade and crew size instead of from these two, open the picker with GorillaDesk pinned, and it will say whether GorillaDesk makes the list for your answers.