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Comparison

GorillaDesk vs The Customer Factor pricing (2026)

GorillaDesk starts at $49 a month and The Customer Factor at $44.95. Every figure below was read from the two companies' own pricing pages on September 16 and 29, 2026.

The GorillaDesk homepage
The GorillaDesk homepage on September 6, 2026. Visit GorillaDesk
The The Customer Factor homepage
The The Customer Factor homepage on September 16, 2026. Visit The Customer Factor

Every line is a figure one of the two publishes, or the words not published.

Starts at
GorillaDesk$49 a month
The Customer Factor$44.95 a month
A crew of 5 pays
GorillaDesk$49 a month
The Customer Factor$44.95 a month
Plans published
GorillaDeskBasic, Pro, Growth
The Customer FactorThe Customer Factor
Entry plan seats
GorillaDeskUnlimited
The Customer FactorUnlimited
Free trial
GorillaDeskFree trial, length not published
The Customer FactorNot stated. The page says risk-free for 30 days.
Card rate
GorillaDeskNot published
The Customer FactorNot named on its pricing page
Bank transfer
GorillaDeskNot published
The Customer FactorNot published
Priced by
GorillaDeskPer route
The Customer FactorFlat, seats included
Crew size
GorillaDesk1 to 10 people
The Customer Factorcrews of 1 and up
Trades named
GorillaDeskPest control, Lawn care, Pool, Cleaning, Pressure washing
The Customer FactorWindow cleaning, Cleaning, Carpet cleaning, Pressure washing

Every GorillaDesk plan

All GorillaDesk pricing
  • Basic

    1 route, unlimited admin users

    Billed monthly
    $49 a month
    Billed annually
    $539 a year
    Seats included
    Unlimited
    One more costs
    Not published
  • Pro

    1 route, unlimited admin users, plus online booking and a customer portal

    Billed monthly
    $99 a month
    Billed annually
    $1,089 a year
    Seats included
    Unlimited
    One more costs
    Not published
  • Growth

    1 route, unlimited admin users, plus map measuring and drive time

    Billed monthly
    $149 a month
    Billed annually
    $1,639 a year
    Seats included
    Unlimited
    One more costs
    Not published

Every The Customer Factor plan

All The Customer Factor pricing
  • The Customer Factor

    Unlimited employees and subusers, $449.50 for the year

    Billed monthly
    $44.95 a month
    Billed annually
    $449.50 a year
    Seats included
    Unlimited
    One more costs
    Not published

What the prices do not tell you

GorillaDesk
A route is one schedule, so two techs riding separately is two routes and two subscriptions. Two riding together is one. Annual billing is offered as a yearly total: $539, $1,089 and $1,639. The pricing page says there are no setup fees or contracts and that data migration is free, and names no discount percentage for yearly billing. Text credits come in packs ($50 for 1,000, $100 for 2,500, $200 for 8,000), which the fee list has no unit for. No card rate is published: payments run through Stripe or Square. Plan prices re-read in Chrome on 2026-09-29 on both toggles and unchanged.
The Customer Factor
One plan at $44.95 a month or $449.50 a year, two months free, with no contract and no setup fee. The page says it will move to three tiers soon. The price is drawn as an image, so it was read in a browser.

Other comparisons

Where the numbers came from

Every figure above was read from GorillaDesk and The Customer Factor on their own pricing pages on September 16 and 29, 2026. Nothing here ranks the two, because the ranking would be ours and you could not check it. These prices change, so check the current number with both before you buy.

Full pricing for GorillaDesk and The Customer Factor. To put your own crew size, add-ons and what you take on cards against both, open the true cost calculator with the two already side by side. To start from your trade and crew size instead of from these two, open the picker with GorillaDesk pinned, and it will say whether GorillaDesk makes the list for your answers.